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NextGEN Gallery Update Broke My Site!

Uncategorized, Wordpress · July 31, 2013

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NextGen Gallery 2.0

There’s a new plugin version for the ever popular NextGEN Gallery coming out.

It’s version 2.0.0 and it looks like it will do some amazing things!  I’m running it here on AreWeConnected.  Here’s a slideshow I just created.

But before you download it, before you update it… What should you do first?  That’s right.  Everyone say it with me  “Always backup your site first!”

OK, now if everything is backed up you can update or install it.

Now go check your site.  Did anything break?  It did?  Not a big surprise.  There are quite a few people who are having issues right now.

Just a sample of the issues

Erick Danzer, the Founder of Photocrati (they make the plugin) says,

DO NOT UNINSTALL NextGEN if you are having issues with 2.0

I just wanted to add a high priority note/reminder to NOT uninstall NextGEN Gallery 2.0 if you are having problems. If you formally uninstall the plugin, it deletes all data, including your galleries.

If you are having issues with 2.0 and want to roll back to the previous version (1.9.13), here are some step by step instructions for doing so safely:

http://www.nextgen-gallery.com/how-to-rollback-a-version/

Here’s the Good News.

You are safe because you backed everything up.  Photocrati is all over this.  They are on top of it and working on fixing the issues as fast as they can.  As a matter of fact within minutes of that Fatal Error post above, Erick responded

NextGEN Gallery response

If you do want to send a message to them for help – here’s what you need to provide them.

– WordPress up to date?
– NextGEN up to date?
– What version of NextGEN Gallery did you upgrade from? (i.e. I had 1.9.8, then upgraded to 1.9.12)

(please confirm the following, with your server host tech) :
– MySQL up to date (at least 5.2.4)?
– PHP up to date (at least 5.0)?
– The mod_rewrite Apache module activated?
– PHP Safe Mode OFF?

Additional information that will help us find a solution:
– Who are you hosted with?
– What theme are you running?
– Which plugins do you have installed and activated?
– Does this error still occur if you switch your theme to the WP default, and deactivate all plugins except NextGEN Gallery? (*be sure to clear your browser cache and reload your site after deactivating)

* If you need help with this, I am for hire.  If you want to setup an automatic backup system like I have, I can do that for you too.

UPDATE 8/19/2013

they just released version 2.0.11 – here’s what they fixed.

V2.0.11 – 08.19.2013

  • NEW: Added “run_ngg_resource_manager” hook to by-pass our resource manager
  • Changed: Removed “Reset & Uninstall” tab, for now
  • Fixed: Compatibility with W3 Total Cache. Please flush cache after updating.
  • Fixed: Conflicts with Photocrati Theme Galleries
  • Fixed: Blank Attach to Post interface window
  • Fixed: Fixed ability to change Lightbox Effect settings
  • Fixed: Implemented techniques to ensure WP_Query variables aren’t overwritten
  • Fixed: Enqueuing AJAX JS libraries twice in wp-admin
  • Fixed: Encoding issues
  • Fixed: PHP warnings caused by accessing unserialized data as array
  • Fixed: Fixed installer issues

V2.0.7 – 08.09.2013

  • NEW: New resource manager that fixes many plugin and theme incompatibilities

  • NEW: Styles (custom stylesheets) should reside in wp-content/ngg_styles

  • NEW: Added option to “Other Options -> Misc” to control maximum images returned

  • Secured: Removed default connector for jQuery FileTree library

  • Changed: Updated the simplehtmldom library to version 1.5

  • Changed: jQuery is now enqueued at the beginning of every request

  • Fixed: Incompatibilities with BuddyPress

  • Fixed: Incompatibilities with Events+, bbPress, Custom Permalinks, and many other plugins

  • Fixed: Incompcatibilities with Member Access, AMember, Magic Fields, and More Fields

  • Fixed: Incompatibilities with Elegant Themes, Oxygen, Responsive, and many other themes

  • Fixed: Ensure that gallery images don’t have a border by default

  • Fixed: Conflict between imagebrowser and album urls

  • Fixed: Reverted default gallerypath to wp-content/gallery/

  • Fixed: Upgrade-safe way of overriding Styles

  • Fixed: Generation of AJAX url is now based on slug

  • Fixed: Restore nggShowGallery and nggShowSlideshow as wrappers to new API

  • Fixed: Always use domain as specified by WordPress Site URL

  • Fixed: Use WordPress Home URL over Site URL when appropriate

  • Fixed: Numerous pagination issues

  • Fixed: Adjusted our forms to comply with WordPress Firewalls

  • Fixed: Correct use of select2 DOM selector for maximum compatibility

  • Fixed: Path and URL calculations for Windows and UNIX environments

  • Fixed: Ensure that pluggable.php is loaded at the start of every request

  • Fixed: Fancybox: adjust CSS for further box-sizing protection from themes

  • Fixed: Use PHP 5.2.1 compatible named pattern matching syntax

  • Fixed: Remove usage of DIR constant not supported by PHP 5.2.x

  • Fixed: Removed dependency on mb_string PHP module

  • Fixed: Allow “No Lightbox” as an option for Lightbox Effects

  • Fixed: Warning: “Invalid CRT parameters detected” for Windows environments

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Mike Mueller
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Mike Mueller
VP of Happiness at AreWeConnected.com
A former professional hand model, Mike builds Custom WordPress Websites that rock!


He's an avid hockey fan, rides a mountain bike, sometimes rides a road bike, has a few motorcycles (he had a really fast one, bought a cool orange one, rode a really slow one, and now,a perfect "BDR Weapon"). If that isn't enough, he makes cheese and sourdough bread, loves strong beer and good red wine, and poorly plays the Mandolin.
Mike Mueller
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Filed Under: Uncategorized, Wordpress Tagged With: fatal error, nextgen gallery, wordpress

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