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Things that make me Happy…

Facebook, Facebook Pages, Social Media · April 9, 2012

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This one was certainly headed for last weeks “Things that make me sad” post.

There’s nothing like sending a private message to 230+ of your ‘friends’.  Facebook even gave him a warning stating that messaging all your friends was spamming.

Normally I’d blur the details out, you’ll see later why I didn’t.

 

When you do something like this, it shows in everyone’s message inbox, if they are online it results in a popup chat window, and if they have notifications turned on it (and every reply) creates a new email in my inbox.

Can you guess what happened next?  Yup!

And that would be the end to the story.  Except for the part where I blogged about it as something that could have certainly been done better (full of snark of course).  Personally, I have had no contact with Kentaro Roy up to this point.  This was the very first connection we’ve had since I accepted his friend request.  Not a great way to get started, right?
Did you know you could look that stuff up?  www.facebook.com/MikeMueller?and=kentaro.a.roy

But then I clicked on his name, to see a little more about the person behind the gaf.  His small square profile image only gave me a glimpse of what he looked like, nothing about who he was.  His timeline?  That’s a different story.

First up, his cover photo wasn’t about web design or marketing or other salesy type crap.  That’s a +1 in my book.  Turns out he’s also a rider!  I’ll take the BMW Adventure any day!

At least we have that in common!  But there are plenty of slime out there that also ride so just being a motorcyclist doesn’t get you a free pass.  You’re going to have to do better to win me over.

That’s when I found this.  Just a single post, on his timeline, admitting his honest mistake.  No deflecting the blame – just a simple apology owning up to the error.  That’s the part that changed this from a Sad event to a Happy one.

It’s a fact of life.  We all make mistakes.  Facebook isn’t easy and the fact they keep changing things makes it even harder to stay on top.

Kentaro thanks for doing what you did.  Keep on doing what your doing!  We’re still connected and as it turns out we might have a whole lot in common.  Who knows, this might be the start of a great relationship!

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Mike Mueller
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Mike Mueller
VP of Happiness at AreWeConnected.com
A former professional hand model, Mike builds Custom WordPress Websites that rock!


He's an avid hockey fan, rides a mountain bike, sometimes rides a road bike, has a few motorcycles (he had a really fast one, bought a cool orange one, rode a really slow one, and now,a perfect "BDR Weapon"). If that isn't enough, he makes cheese and sourdough bread, loves strong beer and good red wine, and poorly plays the Mandolin.
Mike Mueller
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Filed Under: Facebook, Facebook Pages, Social Media

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